PT Asuransi Jiwa Inhealth Indonesia

PT Asuransi Jiwa Inhealth Indonesia, atau lebih dikenal dengan nama Mandiri Inhealth, adalah perusahaan asuransi yang fokus pada bidang kesehatan dan jiwa. Perusahaan ini merupakan anak perusahaan dari IFG Life, sebuah perusahaan asuransi jiwa milik negara. Mandiri Inhealth menawarkan berbagai produk asuransi kesehatan yang dirancang untuk memenuhi kebutuhan individu maupun kelompok, mulai dari karyawan perusahaan hingga anggota keluarga.

Salah satu keunggulan Mandiri Inhealth adalah jaringan provider yang luas. Mereka telah bekerja sama dengan ribuan rumah sakit, klinik, dan apotek di seluruh Indonesia, sehingga peserta asuransi dapat dengan mudah mengakses layanan kesehatan yang dibutuhkan. Selain itu, Mandiri Inhealth juga dikenal dengan layanannya yang cepat dan mudah, baik dalam proses klaim maupun administrasi lainnya.

Sebagai bagian dari grup perusahaan yang lebih besar, Mandiri Inhealth didukung oleh sumber daya yang kuat dan pengalaman yang luas di bidang asuransi. Hal ini memungkinkan mereka untuk terus mengembangkan produk dan layanan yang inovatif serta memberikan perlindungan yang optimal bagi nasabahnya. Dengan komitmen untuk memberikan layanan terbaik, Mandiri Inhealth telah menjadi salah satu perusahaan asuransi kesehatan terkemuka di Indonesia.

Lowongan Kerja PT Asuransi Jiwa Inhealth Indonesia

Provider Relation Officer (Balikpapan & Banjarmasin)

Requirements :

• Minimum education of Diploma (D3) or Bachelor’s Degree (S1) in Health-related fields (Nursing, Midwifery, or equivalent)
• Minimum 1–2 years of work experience in a Third Party Administration (TPA) or in the Health Insurance industry
• Able to communicate effectively in both Indonesian and English
• Proficient in using Microsoft Office (Word, Excel, and PowerPoint)
• Experienced in building and managing partnerships with strategic healthcare providers
• Willing to work at Balikpapan / Banjarmasin

Job Responsibility :

• Conduct evaluation and monitoring of healthcare provider performance.
• Establish and manage collaborative relationships with strategic healthcare providers.
• Provide medical input and recommendations related to healthcare services.
• Perform medical case reviews when necessary.
• Coordinate with internal teams regarding healthcare service processes and claims.
• Support the development and continuous improvement of the company’s healthcare service quality.

Customer Relation Officer (Balikpapan & Banjarmasin)

Requirements :

• Minimum Diploma or Bachelor’s degree in any related field.
• Experience in customer service or customer relations within the insurance industry is preferred.
• Good understanding of insurance products and excellent communication, interpersonal, and problem-solving skills.
• Able to handle customer complaints and sensitive cases effectively.
• Proficient in Microsoft Office
• Willing to work under pressure and manage multiple customer cases.
• Willing to work at Balikpapan / Banjarmasin

Job Responsibility :

• Handle customer inquiries, requests, and complaints related to policies, coverage, premium payments, endorsements, and claims.
• Provide clear and accurate information on insurance benefits, terms & conditions, and policy procedures.
• Coordinate with internal teams and monitor and follow up on customer cases to ensure proper handling and customer satisfaction.
• Maintain and update customer data and interaction records in the system.
• Build and maintain strong, long-term relationships with key accounts.

Verifikator (Balikpapan)

Requirements :

• Diploma or Bachelor’s degree in Medical Background (Nursing, Midwifery, Public Health or related)
• Minimum of 1 years as a Claim Verificator or Claim Analyst
• Having good communication and attention to detail
• Proficient in operating Ms. Office (Word, Excel, PPT)
• Willing to work from office at Operational Office Balikpapan

Job Responsibility :

• Review and verify submitted health insurance claims for accuracy, completeness, and eligibility based on applicable policy terms.
• Assess supporting medical documents, diagnoses, treatments, and procedures to validate claims.
• Coordinate with internal and external to clarify or request additional claim information if needed.
• Identify potential fraud or irregularities in submitted claims and escalate findings to the appropriate unit.

Kami juga update lowongan lainya di :
Telegram : Loker Nusantara
Instagram : Loker Nusantara
WhatsApp : Loker Nusantara

Tata Cara Melamar :
Untuk teman-teman yang berminat, bisa melamar ke email berikut :

recruitment@inhealth.co.id
Subject : Name_ Position (Ida_CRO/PRO/Verifikator)